Chatting with Scott Phillips and Susan Parisi of Food Service Consultants, Inc.  

What is the mission of Food Service Consultants for those who are not familiar with your organization? 

Food Service Consultants Inc. is committed to providing exceptional food services across St. Louis. Our mission is to enhance dining experiences by offering personalized solutions for schools, businesses, venues and special events. With a focus on quality and client satisfaction, FSC makes a positive impact. Our team ensures every meal that we serve contributes to the well-being and enjoyment of the communities that we serve.

Since your start in 1985, you have served countless schools, universities and organizations with your food service. How have you evolved over the decades?

Since our start, we have grown significantly — adapting to the ever-changing needs of the schools and organizations that we partner with. We’ve embraced new food trends, introduced innovative meal programs and incorporated the newest technology for the most efficient operations for our clients. Over the years, FSC has expanded our services to include event catering and customized dining solutions all while maintaining our commitment to quality for the communities we have the privilege of serving.

Why did you choose to partner with Paradigm for your marketing needs?

We needed a modern, responsive website that effectively communicated our mission and our services. Paradigm’s reputation aligned with our goals perfectly.

Additionally, their ability to guide FSC in rebranding helped us refresh our image, ensuring that we remain relevant and appealing to current and prospective clients. Paradigm’s approach to this process made them the ideal partner for elevating our digital presence and brand identity.

How have we helped you address challenges through technology and website development? 

Paradigm has been instrumental in helping us address challenges through their expertise in technology and website development. They created a modern, user-friendly website that improved our online visibility and streamlined communications with clients.

Since we developed your new branding and website, how have they transformed how others experience your brand? 

Internally, the refreshed brand has centered our team around a clear, modernized identity, boosting pride. Externally, the new website has enhanced client interactions by offering an informative and visually appealing platform. Clients and prospective clients can now easily explore our services, while the rebranding has made us more recognizable and aligned with our values, helping us to stand out in a competitive market.

How do you envision your marketing & technology strategy evolving in the future?

We envision our strategy evolving to further enhance client engagement and streamline operations.  We plan to leverage our data analytics to improve our guest experience and make the most informed business decisions. Expanding our online presence through social media will continue to allow FSC to reach new audiences. With Paradigm’s ongoing support, we aim to keep Food Service Consultants Inc. at the forefront of innovation in the food service industry.

What’s one piece of wisdom you’ve gained from our partnership that you would share with others in and around St. Louis?

Through our relationship with Paradigm, we have learned the importance of aligning your brand with your evolving business goals. For FSC, investing in web design and branding was about connecting with our audience. We have seen nothing but positive results.

Rebrand with Paradigm

For ambitious brands like Food Service Consultants, Inc., we have solidified their voice in the market and given them a platform to advance in their future. If your organization is looking for a marketing partner to transform your position in your competitive market, look no further than Paradigm. From technical applications to impressive brand development, our expertise will guide you forward for the future. 

Have a project for us? Connect with our team to make your next marketing move.